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Target Makes Information Security Changes

March 18, 2014 by  
Filed under Computing

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Target Corp announced an overhaul of its information security processes and the departure of its chief information officer as the retailer tries to re-gain customers and investors after a massive data breach late last year.

CIO Beth Jacob is the first high-level executive to leave the company following the breach, which led to the theft of about 40 million credit and debit card records and 70 million other records of customer details.

Jacob, who comes from a sales background and has been CIO since 2008, will be replaced by an external hire, according to sources at Target.

“It’s a decision that should have been made by the CEO on January 1, not through the resignation of an employee that overlooked critical weakness in the operating model,” Belus Capital Advisors CEO Brian Sozzi said.

The breach at Target was the second largest at a U.S. retailer, after the theft of more than 90 million credit cards over about 18 months was uncovered in 2007 at TJX Cos Inc, operator of the T.J. Maxx and Marshalls chains.

Hacking has become a major concern for retailers in the United States. In the latest reported breach, beauty products retailer and distributor Sally Beauty Holdings Inc said on Wednesday its network had been hacked but no card or customer data appeared to have been stolen.

Target Chief Executive Gregg Steinhafel said the company would elevate the role of chief information security officer as part of its plan to tighten its security.

The company will also look externally to fill that position as well as the new position of chief compliance officer.

Steinhafel said Target would be advised by security consultant Promontory Financial Group as it evaluates its technology, structure, processes and talent.

“I believe this is definitely a measure in restoring faith and really showing that they are taking the breach seriously,” Heather Bearfield, who runs the cybersecurity practice for accounting firm Marcum LLP, told Reuters.

Target, the third-largest U.S. retailer, said last week customer traffic had started to improve this year after falling significantly toward the end of the holiday shopping season when news of the cyber attack spooked shoppers.

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Blackberry Delays Update

October 31, 2011 by  
Filed under Consumer Electronics

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Last week at its BlackBerry DevCon conference, Research in Motion tried to get developers excited about the upcoming PlayBook OS 2.0 mobile operating system, to spur developers to create applications for RIM’s BlackbBerry PlayBook tablet, released last spring to poor reviews and low sales. But yesterday, RIM wrote in a blog post that it was delaying the release of the PlayBook 2.0 OS “until we are confident we have fully met the expectations of our developers, enterprise customers, and users.”

PlayBook OS 2.0 was originally promised for October 2011, but RIM has now set a target of February 2012. To meet the new February 2012 release date, RIM said it was dropping a key feature originally promised for PlayBook OS 2.0: its popular BlackBerry Messenger instant-messaging service.

Developers were looking forward to the promised October PlayBook 2.0 OS release in hopes it might spur sales of the poorly selling tablet, especially as the original timing would have taken advantage of the holiday sales season that will also see the release of the unified tablet/smartphone Android 4.0 “Ice Cream Sandwich” operating system and a bevy of new smartphones using Microsoft’s recently released Windows Phone 7.5 “Mango” operating system, in addition to Apple’s strong-selling iPad and new iPhone 4S, both featuring the recently released iOS 5 operating system.

The PlayBook OS is based on the QNX operating system that RIM bought in spring 2010 to be the basis for its tablets and, sometime in the 2012-13 timeframe, be the basis for a new operating system for its BlackBerry smartphones. Last week, RIM said that it will provide a unified tablet/smartphone operating system called BBX, based on the QNX/PlayBook platform. It said that applications developed for the PlayBook OS would be compatible with BBX, but did not make the same promise for BlackBerry OS apps.

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