Microsoft Buys Parature

Microsoft Corp said that they it will acquire cloud-based software maker Parature Inc, which assists businesses in managing help desks and provide other customer support services.

Parature’s software helps businesses provide automated customer service, manage online discussion boards and forums, and conduct online surveys.

The company’s customers include Ask.com, the U.S. Environmental Protection Agency, International Business Machines Corp and Saba Software Inc.

Microsoft did not disclose the terms of the deal.

The acquisition will boost Microsoft’s Dynamics unit, which makes business software and counts Mattress Firm Holding Corp, Pandora Media Inc and Nissan Motor Co as customers.

Cloud computing, a broad term referring to the delivery of services via the Internet from remote data centers, is a favorite with businesses because it is faster to implement and has lower upfront costs than traditional software.

Oracle Corp said in December that it would buy web-based marketing software maker Responsys Inc for about $1.39 billion to bolster its cloud computing offerings.

Salesforce.com Inc, the biggest maker of online sales management tools, said in June that it would pay $2.5 billion for marketing software maker ExactTarget, which helps companies reach customers on social networks through mobile devices.

Source

Did A Hacker OD?

Top hacker Barnaby Jack died from mixing too many drugs in one session, a coroner’s report shows. Kiwi-born Jack was supposed to give a talk at a security conference when he was found dead in his bed.

Conspiracy nuts raised an eyebrow or two when it was revealed that Jack’s death occurred shortly before he was due to demonstrate how heart implants could be hacked at the Black Hat security conference in Las Vegas. He did not have a mark on him and showed no signs of trauma. However, now a coroner’s report has shown that Jack had a mix of heroin, cocaine and prescription drugs in his system. And he died of “acute mixed drug intoxication.”

Jack rose to fame after a 2010 demonstration, in which he hacked a cash machine, making it give out money. Jack’s girlfriend had found him lying in bed unresponsive, with “multiple bottles of beer and champagne” in the rubbish bin, so it must have been a hell of a night.

Source

Yahoo Spreading Malware?

Some advertisements on Yahoo Inc’s European websites last week spread malicious software, Yahoo said on Sunday, potentially infecting the computers of thousands of users.

Last Friday, Fox-IT, a Delft, Netherlands-based computer security firm, wrote in a blog that attackers had inserted malicious ads served by ads.yahoo.com.

In a recently released statement, a Yahoo spokesman, said: “On Friday, January 3 on our European sites, we served some advertisements that did not meet our editorial guidelines, specifically they spread malware.” Yahoo said it promptly removed the bad ads, and that users of Mac computers and mobile devices were not affected.

Malware is software used to disrupt a computer’s operations, gather sensitive information, or gain access to private computer systems.

Fox-IT estimated that on Friday, the malware was being delivered to approximately 300,000 users per hour, leading to about 27,000 infections per hour. The countries with the most affected users were Romania, Britain, and France.

“It is unclear which specific group is behind this attack, but the attackers are clearly financially motivated and seem to offer services to other actors,” Fox-IT wrote in the January 3 blog post.

Source

Mozilla Delays Touch Browser

Mozilla has again delayed the release date for a touch-enabled version of Firefox that will run in Windows 8′s “Modern” user interface (UI), with the new target in mid-March.

Ship estimates for the browser have been fluid, to put it mildly. In August, the open-source developer pegged December 2013 as the target for the “Metro-ized” version of Firefox. In September, Mozilla said it was hoping to bundle Firefox Metro with the Windows edition of Firefox 27, slated for release on Feb. 4.

Metro was the name Microsoft once applied to the radical UI of Windows 8, but the company ditched the moniker in 2012 over a trademark dispute with a German retailer.

The newest information from Mozilla, however, has tapped March 18, when Firefox 28 is to ship, as the projected release of the browser.

Although a preview of Firefox Metro was bundled with the Aurora build of Firefox more than three months ago — and is currently in Aurora for Firefox 28 — it has not yet been promoted to the next channel, Beta, which is the precursor to Release. Mozilla has set a Jan. 31 deadline for deciding whether the touch browser is ready to add to Firefox 28 Beta.

Mozilla started work on a Metro edition of Firefox in March 2012. It shipped a rough preview in October 2012, several weeks before Microsoft launched Windows 8. At that time, Mozilla’s schedule said the Firefox app might appear as early as January 2013. In May 2013, however, the company said its developers would complete Firefox for Modern between Oct. 2, 2013, and March 20, 2014, with mid-November the likeliest date.

If Mozilla makes the targeted March 18 release, it will have spent two years crafting the browser, which will have shipped 17 months after the retail debut of Windows 8.

Although Mozilla has said it’s important that it have a Metro-ready browser to remain competitive — and Windows 8′s and Windows 8.1′s user share has climbed above the 10% mark– it’s unclear what percentage of those PC and tablet owners spend serious time in the UI, as opposed to the traditional Windows desktop.

Mozilla is also discussing a name for the browser, which was code named “Firefox Metro” during development and later was saddled with the label “Windows 8-style Firefox.”

One suggestion, forwarded by a Mozilla user experience designer, has been “Firefox Touch,” which got nods of approval from others in a Mozilla planning message forum.

“‘Windows 8-style Firefox’ is too long and already doesn’t make perfect sense with Windows 8.1 released, but will make less sense when Windows 9 comes out,” noted Brian Bondy, a Firefox platform engineer who has led the work on the Metro version. “I like Firefox Touch and I think we should go with that. It’s a product designed above all else for touch.”

Some, however, objected to labeling the browser as “Firefox Touch,” pointing out that that would downplay the Android browser Mozilla maintains, which is also touch-enabled.

“I agree with Jim that it should be simply Firefox, and that differentiation happens at the point of download,” countered Peter Scanlon, Mozilla’s acting chief marketing officer, in another message to the same discussion forum.

Source

Sony Decides Not To Sell

Japan’s Sony Corp has changed its mind and decided not to sell its lithium-ion battery unit.  Instead Sony has decided to take a chance at turning the business around with a weak yen and growing demand for smart phone batteries.

In addition to a weak yen, which can boost overseas earnings, the battery unit is also seeing increased demand for some of its new products, the Nikkei business daily reported.

For the past two years Sony had been planning to offload the unit, which was a pioneer in making lithium-ion batteries for computers and mobile devices but has struggled recently against cheaper South Korean rivals.

A government turnaround fund tried to broker a sale of the battery business to a Nissan Motor Co Ltd and NEC Corp joint venture earlier this year.

However, talks have stalled and Sony has now told the turnaround fund that it will hold on to the battery unit and develop it as a core business, the Nikkei reported, citing unidentified sources.

Sony, which last year sold its chemical business to the government turnaround fund, is trying to revive the fortunes of its consumer electronics business by focusing on cameras,gaming and mobile devices.

Source

Reddit ISO Profits

Social news hub Reddit enjoyed a major get when it interviewed Barack Obama last year. The big get for 2013 was reaching 90 million unique visitors a month, according to the company, on par with the likes of eBay. This season, even Microsoft co-founder and philanthropist Bill Gates joined its Secret Santa gift exchange.

Now, the self-dubbed “Front Page of the Internet” is going for a milestone it has been trying to reach since its founding in 2005: profitability.

After years of experimenting with paid subscriptions and display advertising, Reddit, with just 28 employees, has begun pouring resources into building an electronic bazaar.

Company executives say they increasingly believe such a venue is the answer to their long search for reliable revenue, complicated in part by their fans’ mistrust of advertising.

If Reddit Gifts, as the burgeoning bazaar is known, brings sustainable profitability, it would mark a turning point for an outfit that has exerted an outsized and sometimes controversial influence on Internet culture yet languished financially.

Reddit estimates over 250,000 items have been purchased over the holiday, mostly as part of the 50 or so mostly geek-oriented Secret Santa gift exchanges – where zombie- or fantasy-themed presents, say, change hands – that users have created.

Although Reddit won’t disclose details about how much money it has made from Reddit Gifts or its overall financial performance, it takes a 15 to 20 percent cut of every purchase.

Usually priced between $10 and $25, the goods reflect Reddit’s young and geeky user base, from collages of cats in steampunk apparel to coffee mugs branded by Imgur.com, a repository of funny Web pictures, to an entire category dedicated to bacon-related products. More than 250 merchants supply gifts curated and “up-voted” by the community, much as articles and links are elevated on the Reddit site itself.

The gift exchange made headlines this month after Gates signed up and surprised a Reddit user by sending her a travel book and a stuffed cow, symbol of the charity he donated to in her name.

The company, which is hoping to position itself as a bona fide shopping destination year-round, estimates that only 14 percent of its marketplace revenue comes from the Christmas-season gift exchange programs.

Yet those sales alone could put Reddit firmly in the black, said Dan McComas, the head of Reddit Gifts. He added that the company may choose to reinvest funds in e-commerce customer service and infrastructure.

Chief Executive Yishan Wong, a former Facebook executive, said Reddit was “kind of” breaking even and denied that pressure was mounting on his team to turn a profit.

Source

Will Businesses Accept The Chromebook?

Sales of Chromebooks enjoyed rapid growth,going from basically nothing in 2012 to more than 20 percent of the U.S. commercial PC market, analyst firm NPD reported, while Windows PCs and Macs remained flat at best.

NPD estimated that, throughout all of 2013, 14.4 million desktops, notebooks, and tablets were sold through U.S. commercial channels, typically resellers. That compares to 16.4 million PCs, overall, sold in the U.S. during the third quarter alone–excluding tablets, according to IDC. All told, about 46.2 million PCs have been sold in the U.S. during 2013, IDC found.

Within that segment, however, NPD reported some intriguing findings. Chromebooks, once largely the province of Acer and Samsung, have been embraced by Dell, HP, and others–not the least of which are paying customers. In 2012, Chromebook sales were “negligible,” NPD reported. But in the space of a single year, they climbed to 21 percent, NPD found, helping push overall notebook PC growth up by 28.9 percent.

Windows notebooks, however, contributed nothing to that, as NPD found that growth was flat. Worse still, Macs actually declined, with combined sales of desktops and notebooks falling by 7 percent. Windows tablet sales tripled, albeit off what NPD called “a very small base”.

The message? Businesses are turning to the Web, which Chromebooks almost exclusively run. And those low-cost, Net-focused devices are becoming engines of productivity. As a result, they’re receiving validation from traditional PC vendors including Acer, Asus, Dell, and Hewlett-Packard, plus Google’s own Pixel.

“The market for personal computing devices in commercial markets continues to shift and change,” saidA Stephen Baker, vice president of industry analysis at NPD, in a statement.A “New products like Chromebooks, and reimagined items like Windows tablets, are now supplementing the revitalization that iPads started in personal computing devices. It is no accident that we are seeing the fruits of this change in the commercial markets as business and institutional buyers exploit the flexibility inherent in the new range of choices now open to them.”

Naturally, tablet sales continued to explode, capturing 22 percent(or about 3.16 million units) of all the computing device sales sold through the U.S. channel. Of all tablets sold commercially, iPads dominated with 59 percent of all unit sales, leaving the rest to Android (which grew more than 160 percent) and Windows.

Baker said that diversity will be key to the future success of hardware makers, a signpost for what vendors might release at 2014 and the weeks and months following.

Source

Is The Tech Industry Going Independent?

The tech industry is undergoing a shift toward a more independent, contingent IT workforce. And while that trend might not be cause for alarm for retiring baby boomer IT professionals, it could mean younger and mid-career workers need to prepare to make a living solo.

About 18% of all IT workers today are self-employed, according to an analysis by Emergent Research, a firm focused on small businesses trends. This independent IT workforce is growing at the rate of about 7% per year, which is faster than the overall growth rate for independent workers generally, at 5.5%.

The definition of independent workers covers people who work at least 15 hours a week.

Steve King, a partner at Emergent, said the growth in independent workers is being driven by companies that want to stay ahead of change, and can bring in workers with the right skills. “In today’s world, change is happening so quickly that everyone is trying to figure out how to be more flexible and agile, cut fixed costs and move to variable costs,” said King. “Unfortunately, people are viewed as a fixed cost.”

King worked with MBO Partners to produce a recent study that estimated the entire independent worker headcount in the U.S., for all occupations, at 17.7 million. They also estimate that around one million of them are IT professionals.

A separate analysis by research firm Computer Economics finds a similar trend. Over the last two years, there has been a spike in the use of contract labor among large IT organizations — firms with IT operational budgets of more than $20 million, according to John Longwell, vice president of research at Computer Economics.

This year, contract workers make up 15% of a typical large organization’s IT staff at the median. This is up from a median of just 6% in 2011, said Longwell. The last time there was a similar increase in contract workers was in 1998, during the dot.com boom and the run-up to Y2K remediation efforts. Computer Economics recently published a research brief on the topic.

“The difference now is that use of contract or temporary workers is not being driven by a boom, but rather by a reluctance to hire permanent workers as the economy improves,” Longwell said.

Computer Economics expects large IT organizations to step up hiring in 2014, which may cause the percentage of contract workers to decline back to a more normal 10% level. But, Longwell cautioned, it’s not clear whether that new hiring will be involve full-time employees or even more contract labor.

Source

FTC Pushes For Security Standards

Despite growing resentment from companies and powerful industry groups, the Federal Trade Commission continues to insist that it wants to be the nation’s enforcer of data security standards.

The FTC, over the past years, has gone after companies that have suffered data breaches, citing the authority granted to it under a section of the FTC Act that prohibits “unfair” and “deceptive” trade practices. The FTC extracted stiff penalties from some companies by arguing that their failure to properly protect customer data represented an unfair and deceptive trade practice.

On Thursday, FTC Chairwoman Edith Ramirez called for legislation that would bestow the agency with more formal authority to go after breached entities.

“I’d like to see FTC be the enforcer,” Law360 quoted Ramirez as saying at a privacy event organized by the National Consumers League in Washington. “If you have FTC enforcement along with state concurrent jurisdiction to enforce, I think that would be an absolute benefit, and I think it’s something we’ve continued to push for.”

According to Ramirez, the FTC supports a federal data-breach notification law that would also give it the authority to penalize companies for data breaches. In separate comments at the same event, FTC counsel Betsy Broder reportedly noted that the FTC’s enforcement actions stem from the continuing failure of some companies to adequately protect data in their custody.

“FTC keeps bringing data security cases because companies keep neglecting to employ the most reasonable off-the-shelf, commonly available security measures for their systems,” Law360 quoted Broder as saying.

An FTC spokeswoman was unable to immediately confirm the comments made by Ramirez and Broder but said the sentiments expressed in the Law360 story accurately describe the FTC’s position on enforcement authority.

The comments by the senior officials come amid heightening protests against what some see as the FTC overstepping its authority by going after companies that have suffered data breaches.

Over the past several years, the agency has filed complaints against dozens of companies and extracted costly settlements from many of them for data breaches. In 2006 for instance, the FTC imposed a $10 million fine on data aggregator ChoicePoint, and more recently, online gaming company RockYou paid the agency $250,000 to settle data breach related charges.

Source

Red Hat Releases Linux E-Beta

Red Hat has made available a beta of Red Hat Enterprise Linux 7 (RHEL 7) for testers, just weeks after the final release of RHEL 6.5 to customers.

RHEL 7 is aimed at meeting the requirements of future applications as well as delivering scalability and performance to power cloud infrastructure and enterprise data centers.

Available to download now, the RHEL 7 beta introduces a number of enhancements, including better support for Linux Containers, in-place upgrades, XFS as the default file system, improved networking support and improved compatibility with Windows networks.

Inviting customers, partners, and members of the public to download the RHEL 7 beta and provide feedback, Red Hat is promoting the upcoming version as its most ambitious release to date. The code is based on Red Hat’s community developed Fedora 19 distribution of Linux and the upstream Linux 3.10 kernel, the firm said.

“Red Hat Enterprise Linux 7 is designed to provide the underpinning for future application architectures while delivering the flexibility, scalability, and performance needed to deploy across bare metal, virtual machines, and cloud infrastructure,” Senior Product Marketing Manager Kimberly Craven wrote on the Red Hat Enterprise Linux blog.

These improvements address a number of key areas, including virtualisation, management and interoperability.

Linux Containers, for example, was partially supported in RHEL 6.5, but this release enables applications to be created and deployed using Linux Container technology, such as the Docker tool. Containers offers operating system level virtualisation, which provides isolation between applications without the overhead of virtualising the entire server.

Red Hat said it is now supporting an in-place upgrade feature for common server deployment types. This will allow customers to migrate existing RHEL 6.5 systems to RHEL 7 without downtime.

RHEL 7 also makes the switch to XFS as its default file system, supporting file configurations up to 500TB, while ext4 file systems are now supported up to 50TB in size and B-tree file system (btrfs) implementations are available for users to test.

Interoperability with Windows has also been improved, with Red Hat now including the ability to bridge Windows and Linux infrastructure by integrating RHEL 7 and Samba 4.1 with Microsoft Active Directory domains. Red Hat Enterprise Linux Identity Management can also be deployed in a parallel trust zone alongside Active Directory, the firm said.

On the networking side, RHEL 7 provides support for 40Gbps Ethernet, along with improved channel bonding, TCP performance improvements and low latency socket poll support.

Other enhancements include support for very large scale storage configurations, including enterprise storage arrays, and uniform management tools for networking, storage, file systems, identities and security using the OpenLMI framework.

Source

« Previous Page — Next Page »