Amazon Goes 3D

Amazon.com Inc will offer 3D printing services that allow customers to customize and build earrings, bobble head toys and other items from third-party vendors using a new personalization option on its website.

Most of the more than 200 items available on the company’s new 3D printed products store, which was rolled out on Monday, can be customized using a new feature that allows users to rotate and change the item they are viewing.

Before it is printed by one of Amazon’s sellers, users can customize a product like as a bobble head figure by changing its skin and eye color, hair style and outfit, Amazon said.

“The customization is something we’re keenly interested in,” said Petra Schindler-Carter, director for Amazon marketplace sales, speaking in an interview. “We’ll always look for new applications for that.”

Amazon, which has more than 240 million users, has expanded its marketplaces division to include new areas such as fine art and wine. It is part of Amazon’s larger investment into new areas like mobile services and original content that led to its larger-than-expected second-quarter loss last week.

The new printing option taps into a broader “Maker movement” among tech entrepreneurs in northern California, and to some extent Europe, that is focused on customizing 3D objects rather than development software or mobile applications.

3D printers have gained in popularity on Amazon Supply, a wholesale site for businesses. That interest led Amazon to offer customers an 3D print option, Schindler-Carter said.

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Will Twitter Release Data?

U.S. civil rights leader Rev. Jesse Jackson is urging Twitter to release its employee diversity information, which its Silicon Valley peers such as Google, Yahoo, LinkedIn and Facebook have already done.

The Rainbow Push Coalition, founded by Jackson, has also asked Twitter to signal its commitment to inclusion by hosting a public community forum to address the company’s plan to recruit and retain more African American talent.

The coalition and black empowerment group, ColorOfChange.org, plans to launch a Twitter-based campaign to challenge the company, the coalition said in a statement late last week.

On Friday at the Netroots Nation conference in Detroit, ColorofChange will lead a “Black Twitter” plenary session where activists will push out the petition campaign over Twitter and other social media.

Tech companies have been under pressure to release employee diversity data since Jackson took up the campaign to highlight the underrepresentation of African-Americans in Silicon Valley companies, starting with a delegation to Hewlett-Packard’s annual meeting of shareholders.

“….Twitter has remained silent, resisting and refusing to publicly disclose its EEO-1 workforce diversity/inclusion data,” according to the joint petition by the coalition and ColorOfChange.org.

The diversity reports are typically filed with the U.S. Equal Employment Opportunity Commission and companies are not required to make the information public.

Twitter has not commented on the matter.

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Can Lenovo Succeed With Tablets?

Lenovo on Friday said it would continue selling sub-10-in. Windows tablets in the U.S., backing away from statements it made the day before, when it said it was pulling the ThinkPad 8 from the North American market and had discontinued offering a model of the Miix 2.

“We will continue to bring new Windows devices to market across different screen sizes, including a new 8-inch tablet and 10-inch tablet coming this holiday,” Lenovo said in a press release published on its website Friday.

“Our model mix changes as per customer demand, and although we are no longer selling ThinkPad 8 in the U.S., and we have sold out of Miix 8-inch, we are not getting out of the small-screen Windows tablet business as was reported by the media (emphasis in original),” the statement continued.

On Thursday, the IDG News Service — like Computerworld, owned and operated by IDG – reported the withdrawal of the ThinkPad 8 and the 8-in. Miix from the U.S. market. The ThinkPad 8 had debuted in January at prices starting at $449, and the similarly-sized Miix had launched in October 2013.

Lenovo told IDG News that it was diverting remaining stocks of the ThinkPad 8 to other countries, including Brazil, China, and Japan, where demand was stronger for smaller Windows 8.1-powered tablets.

The China-based company, which has made impressive gains in the global market — it was the world’s largest personal computer seller during the second quarter, ahead of Hewlett-Packard and Dell, according to IDC — did not say exactly when it would return with an 8-in. device. If it begins selling the unnamed device in October, typical of OEMs that seed the channel then for the holiday sales season, it will have been absent from the market for two or more months.

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Is China Spying?

Security experts claim that a Chinese manufacturer has been installing malware in its hand-held scanners that steals supply chain data.

TrapX says infected scanners made by an unnamed Chinese manufacturer located in Shandong province have been sold to eight unnamed firms including a large robotics company. The manufacturer denied knowledge that its scanners and website-hosted software were infected.

Sixteen of the 48 scanners deployed at one firm were infected, TrapX found. They all successfully sought out and compromised host names containing the word finance and siphoning off the logistical and financial data. The report Anatomy of the Attack: Zombie Zero said:

“Exfiltration of all financial data and ERP data was achieved, providing the attacker complete situational awareness and visibility into the logistic/shipping company’s worldwide operations,”.

TrapX suspected the attacks dubbed Zombie Zero were backed by the Chinese government and were a bid to gain intelligence on either logistics firms or their customers.

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Verizon Wins Top Honors

RootMetrics awarded Verizon Wireless its seal of approval in its latest biannual ranking of wireless network performance in cities across the U.S.

Verizon ranked first or was tied for first in 115 of 125 cities for overall network performance during the first half of 2014, leading all three other national carriers — AT&T, Sprint and T-Mobile.

Sprint didn’t finish first in any of the cities, while Verizon tied with either AT&T or T-Mobile, or both, in 56. That meant that AT&T was the only first place finisher in 59 cities, including major cities such as Cincinnati, Colorado Springs, Colo., Daytona Beach, Fla., Detroit, Los Angeles, Miami, Minneapolis, Nashville, Salt Lake City, San Antonio and Seattle.

RootMetrics found that Verizon finished first in 23 of 50 airport network evaluations for the first half of the year and tied for first in seven out of 50 airports. Verizon won or tied at four major airports: Atlanta, Chicago, Los Angeles and Denver.

Verizon has its 4G LTE network in 500 U.S. cities, providing access to 97% of the U.S. population. RootMetrics used devices capable of connecting to Verizon’s XLTE network, now operating in 300 cities.

XLTE uses AWS spectrum.

RootMetrics is an independent research company that uses testers driving in cars and in stationary locations, both indoors and outdoors, to conduct thousands of tests in each city to evaluate reliability and speed of connections and call, data and text performance. The company uses unmodified smartphones purchased off-the-shelf from operator stores.

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eBay Expands Mobile Shopping

Braintree, the payments gateway owned by eBay Inc, is working on removing a hurdle for e-commerce companies by making it easier for customers to directly pay for products on their smart phones.

The company rolled out a set of tools for software developers on Wednesday that allows businesses to deduct payments directly from a customer’s PayPal account.

The developer kit is the first big push from Braintree since it was bought by eBay for $800 million last year to help PayPal, eBay’s payments division, expand its presence on mobile devices.

Eliminating the need for mobile shoppers to type in their credit card details on their phones should help boost sales, Braintree Chief Executive Bill Ready said in an interview.

This is especially critical as consumers spend more time on their smartphones, a trend that is forcing developers to design a “fundamentally different computing experience” for the smaller screen, Ready added.

Braintree processes payments for businesses including car service Uber and online home-rental marketplace Airbnb.

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Microsoft Adds Anti-snooping Safeguards

Microsoft has added encryption safeguards to the Outlook.com webmail service and to the OneDrive cloud storage service, in part to better protect these consumer products from government surveillance.

“Our goal is to provide even greater protection for data across all the great Microsoft services you use and depend on every day. This effort also helps us reinforce that governments use appropriate legal processes, not technical brute force, if they want access to that data,” Matt Thomlinson, vice president, Trustworthy Computing Security, at Microsoft wrote in a blog post.

The move follows similar ones from other cloud computing providers. For example, Google announced end-to-end encryption for Gmail in April, including protection for email messages while they travel among Google data centers. It recently announced similar encryption for its Google Drive cloud storage service.

It’s not clear from Microsoft’s announcement whether the encryption protection it announced covers Outlook.com messages and OneDrive files as they travel within Microsoft data centers. It’s also not clear what, if any, encryption OneDrive and Outlook.com have had until now. Microsoft didn’t immediately respond to a request for comment.

Cloud computing providers like Microsoft, Google, Amazon and many others have been rattled by disclosures from former National Security Agency contractor Edward Snowden regarding government snooping into online communications, due to the effect on their consumer and business customers.

As a result, these companies have been busy boosting encryption on their systems, while also lobbying the U.S. government to stop the stealthy and widespread monitoring of Internet services.

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Brits Investigate Facebook

The British data watchdog is looking into whether Facebook Inc violated data-protection laws when it gave permission to researchers to conduct a psychological experiment on its users.

A Facebook spokesman acknowledged that the experiment on nearly 700,000 unwitting users in 2012 had upset users and said the company would change the way it handled research in future.

The study, to find if Facebook could alter the emotional state of users and prompt them to post either more positive or negative content, has caused a furor on social media, including Facebook itself.

“We’re aware of this issue and will be speaking to Facebook, as well as liaising with the Irish data protection authority, to learn more about the circumstances,” the Information Commissioner’s Office (ICO) spokesman Greg Jones said in an email.

Jones said it was too early to tell exactly what part of the law Facebook may have infringed. The company’s European headquarters is in Ireland.

The Commissioner’s Office monitors how personal data is used and has the power to force organizations to change their policies and can levy fines of up to 500,000 pounds ($839,500).

Facebook said it would work with regulators and was changing the way it handled such cases.

“It’s clear that people were upset by this study and we take responsibility for it,” Facebook spokesman Matt Steinfeld said in an email.

“The study was done with appropriate protections for people’s information and we are happy to answer any questions regulators may have.”

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Is Malware Wreaking Havoc On XP?

One of the top three malware programs affecting businesses in the second quarter is a worm that takes advantage of the large number of companies still using Windows XP, Trend Micro has warned.

The worm, dubbed DOWNAD, also known as Conficker, can infect an entire network via a malicious URL, spam email, or removable drive. Windows XP is particularly susceptible to this threat because it is known to exploit the MS08-067 Server service vulnerability in order to execute arbitrary code.

DOWNAD also has its own domain generation algorithm (DGA) that allows it to create randomly-generated URLs. It then connects to these created URLs to download files to the system. Trend Micro said that around 175 IP addresses are found to be related to the DOWNAD worm and that these IP addresses use various ports and are randomly generated via the DGA capability of DOWNAD.

“During our monitoring of the spam landscape, we observed that in Q2, more than 40 percent of malware related spam mails are delivered by machines infected by DOWNAD worm,” said Trend Micro anti-spam research engineer Maria Manly in a blog post.

“A number of machines are still infected by this threat and leveraged to send the spammed messages to further increase the number of infected systems. And with Microsoft ending the support for Windows XP this year, we can expect that systems with this OS can be infected by threats like DOWNAD.”

The security company warned that spam campaigns delivering FAREIT, MYTOB, and LOVGATE payloads in email attachments are attributed to DOWNAD infected machines. FAREIT is a malware family of information stealers that download variants of the Zeus Trojan, while MYTOB is an old family of worms known for sending a copy of itself in spam attachments.

The other top sources of spam with malware are the CUTWAIL botnet, together with Gameover ZeuS (GoZ). Manly said CUTWAIL was actually previously used to download GoZ malware but now a malware called UPATRE employs GoZ malware or variants of ZBOT which have peer-to-peer functionality.

“In the last few weeks we have reported various spam runs that abused Dropbox links to host malware like UPATRE,” Manly said. “We also spotted a spammed message in the guise of voice mail that contains a Cryptolocker variant. The latest we have seen is a spam campaign with links that leveraged CUBBY, a file storage service, this time carrying a banking malware detected as TSPY_BANKER.WSTA.”

According to Manly, cybercriminals and threat actors are probably abusing file storage platforms to mask their malicious activities and go undetected in the system and network.

“As spam with malware attachment continues to proliferate, so is spam with links carrying malicious files. The continuous abuse of file hosting services to spread malware appears to have become a favoured infection vector of cyber criminals most likely because this makes it more effective given that the URLs are legitimate thereby increasing the chance of bypassing anti-spam filters,” she added.

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Salesforce Goes Healthcare

Salesforce Inc, one of the first cloud-computing companies, is turning its focus towards healthcare with new software and services aimed at the largest hospitals.

Salesforce has announced a strategic alliance with Amsterdam-based medical technology company Philips, which it envisions as the first of many partnerships. These companies will announce two new medical applications later in the summer, called Philips eCareCoordinator and Philips eCare Companion.

The software is designed to improve health and cut costs. The apps are intended to be used by physicians to monitor chronically ill patients between doctor visits.

Salesforce said the goal is to make it easier for hospitals to collect and analyze data from medical devices, which patients with chronic conditions often use at home.

“In the United States, care providers are facing increasing demands and decreasing reimbursement,” said Michael Peachey, a senior director of solutions and product marketing at Salesforce.

“We want to improve efficiency for physicians by transmitting patient data in real time.”

Peachey said the Salesforce software meets security and privacy rules under the Health Insurance Portability and Accountability Act, known as HIPAA.

In the short term, Peachey said Salesforce intends to develop additional apps with other partners to help doctors and nurses monitor patients from the comfort of their homes.

“It’s an open platform,” he said.

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