IBM Goes Social

Responding to increased use of tablets within business settings, IBM will launch on Wednesday several mobile applications designed to let employees use IBM enterprise social collaboration software with iPads and other mobile devices.

The new applications, free to customers with active licenses of the IBM software, have been built specifically for tablet interfaces and have security, IT management and compliance features.

“The apps are very lightweight and talk directly back in a secure manner to the enterprise systems that people who don’t have these devices are using inside the company,” said Rob Ingram, senior manager of IBM’s Mobile Collaboration Strategy.

One of the applications lets employees use IBM Connections via iPads, while another one is for LotusLive Meeting users to participate in online meetings using iPhones or Android, BlackBerry or iPad tablets.

For IBM Sametime, another application lets employees engage in one-on-one or group instant messaging sessions on iPad and Android tablets. There is also one application for Lotus Symphony Viewer that lets users view ODF-based files, including documents, spreadsheets and presentations, on iPads, iPhones or Android devices.

There are also applications for managing telephony tasks within IBM Sametime from tablets and for Android device users to add widgets to home screens as shortcuts to their Lotus Notes mail and calendar.

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Will Help Desks Become Extinct?

Tom Soderstrom, CTO at NASA’s Jet Propulsion Laboratory (JPL), views everything through the clouds.

NASA’s JPL uses 10 public or private clouds to store everything from photos of Mars for public purview to top-secret data.

Pretty soon, Soderstrom told attendees of Computerworld‘s SNW conference, data stored by large enterprises like NASA will be measured in Exabytes; one Exabyte is equal to 1.5 billion CDs or a million terabytes.

And, he noted, the only place to store Exabytes of data is on public and private clouds.

The good news is that with data in the cloud, people will be able to “work with anyone, from anywhere, with any data, using any device at any time,” he said.

And the not-so-bad news is that IT help desks, as we know them, will become a thing of the past, and IT workers in general will have to rethink how they approach application development and security.

“Now the workforce and consumers of IT are becoming mobile. Have you ever called a help desk for your mobile device? What do you do? Probably, the first you do is Google or Bing it. If you can’t get the answer there, you ask your kids. If you can’t get your answer there, you ask your friends who are like you. For us, that’s the workgroup,” Soderstrom said.

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Yahoo Creates Search Tools For Smartphones

Yahoo wants to aid in smartphone owners finding mobile applications and information about them.

On Thursday, the company is debuting a feature in its search engine called App Search, as well as application search tools for Android and iPhone devices named AppSpot.

Both the new App search feature and the mobile search tools can be used to seek applications for iPhone and Android devices, although the company expects to expand that scope in the future.

For now, Yahoo has indexed the mobile application catalogue of the Android Market and of the Apple App Store, and is convinced that it can do a better job than the search tools of those two online shops.

Finding information about mobile applications, like descriptions, ratings, reviews and recommendations, is at a rudimentary stage similar to web search in the mid-1990s, Seth said.

The way Yahoo sees it, many people today struggle to find the right mobile application among the hundreds of thousands available for Android and iPhone devices.

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