Traditional Voice

While communications are critical for all organizations, voice communications are almost always viewed as business critical. Most companies view the need to speak with their callers as essential and are willing to invest significant resources to ensure that voice communications are always available to customers for support, service and sales.

Voice communications technology spans a wide technical and global range, including fixed line, mobile and satellite systems. As a leader in telecommunications solutions, The Syber Group has extensive experience in all voice communications systems, including traditional Time Division Multiplexing (TDM) systems and services, direct-dial services, toll-free and call back voice communications systems, modern mobile and satellite communications systems, Voice over Internet Protocol (VoIP) and Wi-Fi voice systems in both the US and global markets.

From the beginning, voice communications have been the most heavily regulated communications services in the world. Familiarity with the regulatory environment is essential for navigating through services, markets, vendors and solutions for voice communications.

Voice communications services are purchased from Local Exchange Carriers (LEC) and Interexchange Carriers (IXC) in a wide range of services and packages. Competitive Local Exchange Carriers (CLEC) also buy and sell voice communications services on a wholesale basis. The Syber Group has extensive experience in all market segments for voice communications services.

Integrated T-1

Integrated voice and data circuits provisioned and installed as digital with the voice channels converted into analog to work with older PBX systems, key systems and regular telephones. You may also choose to use a portion of this circuit for internet access.  This service is ideal for small offices wanting the stability, reliability and functionality that dedicated circuits provides at a lower cost.

PRI

A PRI provides 23 B channels for 23 concurrent telephone calls and 1 D channel for signaling. It is a dedicated 24 channel circuit providing an internet connection from the public switched telephone network backbone to allow the completion outgoing and incoming telephone calls.  This typically results in better voice quality than analog phone lines.   There are also limited data transmission capabilities in a PRI such as videoconferencing. Because PRI is a digital circuit, it is a very stable and reliable connection. This service is ideal for larger offices that need more call paths to accommodate all their callers.

There are many required design elements to consider and act upon for a successful and seamless traditional voice deployment.  This is especially important in a business environment where telephone calls are vital to the operation of the business.  This process can be very daunting for novices.  Rely on the experts at The Syber Group to guide you through this oftentimes very confusing process.

Call 855-568-TSTG (8784) TODAY or email info@TheSyberGroup.com for a consultation!