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Will Verizon Throttle Users?

October 15, 2014 by  
Filed under Smartphones

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Verizon Wireless backed away from a widely criticized plan to slow down the connections of heavy data users with unlimited LTE plans.

The carrier had announced in July it would extend a practice it calls network optimization to unlimited LTE subscribers starting in October. Network optimization targets the top 5 percent of data users on the network when a cell site is under the heaviest demand, and slows down those users’ network performance. Verizon had already applied the practice to the top users of its 3G network.

“We’ve greatly valued the ongoing dialogue over the past several months concerning network optimization and we’ve decided not to move forward with the planned implementation of network optimization for 4G LTE customers on unlimited plans,” the carrier said in a statement on Wednesday. “Exceptional network service will always be our priority and we remain committed to working closely with industry stakeholders to manage broadband issues so that American consumers get the world-class mobile service they expect and value.”

U.S. Federal Communications Commission Chairman Tom Wheeler attacked the plan in a letter to Verizon, suggesting it was a ploy to get customers to switch from their unlimited plans to ones with a cap on monthly data usage. Verizon no longer sells new unlimited plans but allows subscribers with those plans to keep them.

“I know of no past Commission statement that would treat as ‘reasonable network management’ a decision to slow traffic to a user who has paid, after all, for ‘unlimited’ service,” Wheeler wrote in the late July letter to Verizon Wireless President and CEO Dan Mead.

Digital rights group Public Knowledge also attacked so-called data throttling, as well as practices by AT&T, Sprint and T-Mobile USA.

The showdown demonstrated the tension over increasing demand for mobile data, which carriers say puts a strain on their networks. Among other things, that demand has led operators to seek ever more spectrum and apply network management techniques they say are necessary to keep serving all subscribers well. Though LTE makes much more efficient use of the airwaves than 3G does, LTE networks are serving a rapidly growing number of subscribers.

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Bluetooth 4.1 Goes IPV6

December 19, 2013 by  
Filed under Computing

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The Bluetooth Special Interest Group (SIG) has announced Bluetooth 4.1, the first version of Bluetooth to lay the foundations for IPV6 capability.

The first hints of what the Bluetooth SIG had planned for this new version were revealed to The INQUIRER in October during our exclusive interview with Steve Hegenderfer at Appsworld. There, he revealed his aspirations for the Bluetooth protocol to become integral to the Internet of Things.

At the front end of Bluetooth 4.1, the biggest change for users is that the retry duration for lost devices has been increased to a full three minutes, so if you wander off with your wireless headphones still on, there’s more of a chance of being able to seamlessly carry on listening upon your return.

Behind the scenes, devices fitted with Bluetooth 4.1 will be able to act as both hub and end point. The advantage of this is that multiple devices can share information between them without going via the host device, so your smartwatch can talk to your heart monitor and send the combined data in a single transmission to your smartphone.

This sort of “pooling” of devices represents an “extranet of things”, and the technology can therefore be applied to a wider area in forming the “Internet of Things” too.

The other major additions are better isolation techniques to ensure that Bluetooth, which broadcasts on an unregulated band, doesn’t interfere either with itself or with signals from other protocols broadcasting at similar frequencies, including WiFi.

The Bluetooth protocol has retained complete backwards compatibility, so a new Bluetooth 4.1 enabled device will work seamlessly with a Bluetooth 1.0 dongle bought in a pound shop.

In addition, Bluetooth 4.0 devices can be Bluetooth 4.1 enabled through patches, so we should see some Bluetooth 4.1 enabled hardware arrive early in 2014.

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IBM Sued Over Disaster

November 21, 2012 by  
Filed under Computing

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IBM has been hit with a multimillion-dollar lawsuit by chemical products manufacturer Avantor Performance Materials, which alleges that IBM lied about the suitability of an SAP-based software package it sells in order to win Avantor’s business.

In 2010, Avantor decided to upgrade its ERP (enterprise resource planning) platform to SAP software, according to the lawsuit, filed Thursday in U.S. District Court for the District of New Jersey.

“Seizing upon Avantor’s decision — and fully aware that, given the competitive pressures of Avantor’s industry, and the specialized demands of its customers, Avantor could not tolerate any disruptions in customer service — IBM represented that IBM’s ‘Express Life Sciences Solution’ … was uniquely suited to Avantor’s business,” the lawsuit states. “The Express Solution is a proprietary IBM pre-packaged software solution that runs on an SAP platform.”

But Avantor discovered a different truth after signing on with IBM, finding that Express Life was “woefully unsuited” to its business and the implementation brought its operations to “a near standstill,” according to the suit.

IBM also violated its contract by staffing the project with “incompetent and reckless consultants” who made “numerous design, configuration and programming errors,” it states.

In addition, IBM “intentionally or recklessly failed” to tell Avantor about risks to the project and hurried towards a go-live date, the suit alleges.

“To conceal the System’s defects and functional gaps, IBM ignored the results of its own pre-go-live tests, conducted inadequate and truncated testing and instead recommended that Avantor proceed with the go-live as scheduled — even though Avantor had repeatedly emphasized to IBM that meeting a projected go-live date was far less important than having a fully functional System that would not disrupt Avantor’s ability to service its customers,” the suit states.

The resulting go-live, which occurred in May, “was a disaster,” with the system failing to process orders properly, losing some orders altogether, failing to generate need paperwork for U.S. Customs officials and directing “that dangerous chemicals be stored in inappropriate locations,” the suit states.

Avantor has suffered tens of millions of dollars in monetary damages, as well as taken a hit to its reputation among partners and customers, the suit states.

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