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Will Marriott Block Wi-Fi

January 5, 2015 by  
Filed under Around The Net

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The U.S. Federal Communications Commission will render a decision on whether to establish rules regarding hotels’ ability to block personal Wi-Fi hotspots inside their buildings, a practice that recently earned Marriott International a $600,000 fine.

In August, Marriott, business partner Ryman Hospitality Properties and trade group the American Hotel and Lodging Association asked the FCC to clarify when hotels can block outside Wi-Fi hotspots in order to protect their internal Wi-Fi services.

In that petition, the hotel group asked the agency to “declare that the operator of a Wi-Fi network does not violate [U.S. law] by using FCC-authorized equipment to monitor and mitigate threats to the security and reliability of its network,” even when taking action causes interference to mobile devices.

The comment period for the petition ended Friday, so now it’s up to the FCC to either agree to Marriott’s petition or disregard it.

However, the FCC did act in October, slapping Marriott with the fine after customers complained about the practice. In their complaint, customers alleged that employees of Marriott’s Gaylord Opryland Hotel and Convention Center in Nashville used signal-blocking features of a Wi-Fi monitoring system to prevent customers from connecting to the Internet through their personal Wi-Fi hotspots. The hotel charged customers and exhibitors $250 to $1,000 per device to access Marriott’s Wi-Fi network.

During the comment period, several groups called for the agency to deny the hotel group’s petition.

The FCC made clear in October that blocking outside Wi-Fi hotspots is illegal, Google’s lawyers wrote in a comment. “While Google recognizes the importance of leaving operators flexibility to manage their own networks, this does not include intentionally blocking access to other commission-authorized networks, particularly where the purpose or effect of that interference is to drive traffic to the interfering operator’s own network,” they wrote.

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