Text To 911 Has Low Adoption Rate

Only 5% of the nation’s 6,500 emergency dispatch centers are capable of receiving and responding to emergency text-to-911 messages.

That’s not good enough for more than 41,000 signers of a Change.org petition. They want Congress to pass legislation requiring emergency centers to update their systems to accommodate texting.

Text-to-911 would have provided much-needed help for Lisbeth (not her real name), a mother of two who said she was repeatedly battered by her boyfriend in her home over several years. One day three years ago, when he was yelling at her, she tried to call 911 on her cell phone for help, but he broke down the door where she was hiding and demanded to know whom she was calling.

“I was trying to whisper, but he got in and punched me and asked me who I was talking to,” Lisbeth said in an interview. That time, a neighbor overheard the fight and called 911 to bring police to the scene.

“911 works, but I wish it worked with text,” she added. “If they had it back then, it might have made a difference.” Lisbeth later moved into a shelter for abused women in California’s San Fernando Valley and said her life has improved for herself and her children. “Anybody who is going through the same situation as I was should ask for help,” she said.

The Federal Communications Commission last yea rrequired U.S. carriers and makers of some texting apps to provide emergency texting with their services, but the FCC doesn’t regulate the nation’s emergency dispatch centers. Instead, the centers are regulated locally by 3,200 different states, counties and cities, even though many of those jurisdictions receive federal funds for the dispatch centers.

FCC Commissioner Ajit Pai last August expressed concerns that FCC mandates for carriers might give the public a false impression that they can send texts to emergency responders when so few are prepared to receive texts.

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Dell Unveils Laptop/Tablet Hybrid

Dell unveiled a new 11.6-in. screen rugged laptop that has literally has a twist — the screen can rotate 180 degrees to turn the device into a tablet.

At first, the Latitude 12 looks like a laptop. But within the display panel, the screen rotates 180 degrees and the laptop turns into a tablet once placed on the keyboard.

The new Latitude 12 laptop is part of a new Rugged Extreme line of laptops, which also includes the Rugged Extreme 14. The new laptops are robust and can withstand six-foot drops and remain protected from extreme weather conditions.

The laptops have hard covers that add a layer of protection, but also make the products heavy. The Latitude 12 Rugged Extreme weighs 2.72 kilograms with a four-cell battery, while the 14-in. counterpart weighs 3.54 kilograms with a six-cell battery and no optical drive.

The laptops can also withstand solar radiation, “explosive atmosphere” and weather ranging from -20 degrees to 145 degrees Fahrenheit (-29 degrees to 63 degrees Celsius), according to specifications provided by Dell. The products are targeted at field workers like emergency responders and the military, and will compete against Toughbook rugged laptops from Panasonic.

The Latitude 12 rugged laptop has a starting price of $3,649, while the Latitude 14 begins at $3,499. The laptops will ship next month.

The hybrid design in Latitude 12 has been borrowed from the company’s XPS 12 Ultrabook Touch, which has a 12.5-inch screen that can similarly flip to turn the laptop into a tablet. The resistive touch screens on both laptops can show images at a resolution of 1366 x 768 pixels.

The laptops will have storage options of up to 512GB solid-state drives. Users can configure the laptop with Intel’s latest fourth-generation Core processorscode-named Haswell. The laptops will come with either Windows 8.1 or 7, or Ubuntu Linux operating systems.

Other features include support for up to 16GB of DRAM, Wi-Fi and Gigabit Ethernet through a connector. The laptop also has USB 3.0, USB 2.0, VGA and HDMI ports. Mobile broadband and docking are available as options.

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