FCC Wants Carriers To Alert When IP Switching

The U.S. Federal Communications Commission is backing a requirement that the country’s telecom carriers warn residential and business customers about plans to retire copper telephone networks for IP-based systems.

A proposal from FCC Chairman Tom Wheeler would also require telecom carriers retiring their copper networks to offer customers the option of purchasing battery backup systems so that they don’t lose voice service during an electrical power outage, officials said Friday. IP-based voice service depends on working Internet service, which, in turn, requires electricity.

The old copper-based phone service works without electrical service available at the customer’s address, and a loss of voice service during power outages is one of the major concerns of consumer groups as major telecom carriers move to retire their decades-old copper networks.

Wheeler’s proposal, likely to be voted on by the commission during its Aug. 6 meeting, would require telecom providers that are retiring copper to make battery backup systems with eight hours of standby power available to affected customers, either through the carriers themselves or for third-party retailers. Voice customers would have to pay for the battery backups, which now cost $40 and up, but they could choose whether or not they want the backup.

Most consumers and consumer groups in contact with the FCC wanted the option to purchase battery backup from sources other than carriers, an FCC official said. Requiring battery backup systems during VoIP installs could have discouraged customers from signing up for the service, he added.

Within three years, carriers would have to offer a battery backup option with 24 hours of standby power, under the rules proposed by Wheeler.

Telecom carriers retiring their copper would also have to alert customers that their old telephone service was going away. Telecom carriers currently aren’t required to notify customers, but under the proposed rules, residential customers would get a three-month warning, and business customers would get a six-month warning, agency officials said during a press briefing.

Telecom carriers would also have to notify interconnecting carriers of their copper retirement plans, and competitors using the existing copper to provide business voice and Internet services would be eligible to receive similar pricing deals from the large incumbent carriers, the FCC said.

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RadioShack Plans To Sell Customer Data

RadioShack plans to keep moving forward with its plan to sell its customer data, despite opposition from a number of states.

The company has asked a bankruptcy court for approval for a second auction of its assets, which includes the consumer data.

The state of Texas, which is leading the action by the states, opposed the sale of personally identifiable information (PII), citing the online and in-store privacy policies of the bankrupt consumer electronics retailer.

The state claimed that it found from a RadioShack deposition that the personal information of 117 million customers could be involved. But it learned later from testimony in court that the number of customer files offered for sale might be reduced to around 67 million.

In the first round of the sale, RadioShack sold about 1,700 stores to hedge fund Standard General, which entered into an agreement to set up 1,435 of these as co-branded stores with wireless operator Sprint. Some other assets were also sold in the auction.

The sale of customer data, including PII, was withdrawn from the previous auction, though RadioShack did not rule out that it could be put up for sale at a later date.

The case could have privacy implications for the tech industry as it could set a precedent, for example, for large Internet companies holding consumer data, if they happen to go bankrupt.

Texas has asked the U.S. Bankruptcy Court for the District of Delaware for a case management order to ensure that in any motion for sale of the PII, RadioShack should be required to provide information on the kind of personal data that is up for sale and the number of customers that will be affected.

On Monday, Texas asked the court that its motion be heard ahead of RadioShack’s motion for approval to auction more assets.

The court had ordered in March the appointment of a consumer privacy ombudsman in connection with the potential sale of the consumer data including PII. RadioShack said in a filing Friday that it intends to continue working with the ombudsman and the states with regard to any potential sale of PII, but did not provide details.

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Sony Hacked Again

More than 2000 users of Sony Ericsson’s Canadian Website are impacted by the latest hack attack to hit a battle worn Sony. Sony Ericsson is joint mobile phone venture between Sony and Ericsson. According to Sony hackers made off with e-mail addresses, passwords and phone numbers–but no credit card details. Sony has now shut down the affected site. Around 1000 of the stolen records from the Sony Canadian Website are already online, posted by Idahc, a “Lebanese grey-hat hacker”.

“Sony Ericsson’s Website in Canada, which advertises its products, has been hacked, affecting 2000 people,” a Sony spokesperson told AFP. “Their personal information was posted on a Website called The Hacker News. The information includes registered names, email addresses and encrypted passwords. But it does not include credit card information.”

“Sony Ericsson has disabled this e-commerce Website,” Sony detailed to IDG News. “We can confirm that this is a standalone website and it is not connected to Sony Ericsson servers.” For security, Sony has shut down the Canadian Sony Ericsson eShop page, which currently reads: “D’oh! The page you’re looking for has gone walkabout. Sorry.”

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New Exploit Exposed In Microsoft Windows

The exploit deals with the Windows protocol handler in Windows for MHTML.  Be advised the exploit can only be done if the user is running Internet Explorer. Apparently, hackers are using cross-site scripting attacks are intercepting and collecting peoples information, spoofing the content that is displayed to the browser, or interfering with the user’s browsing activities.  Read More….